Company Culture Is Like Family Dinner
A family sits down to dinner and everyone knows the rules.
The rules have been set out and established as values, but there is no policy manual to follow.
Jimmy knows he can’t jump up and down and scream.
Suzy knows she can’t listen to music at the table.
This is like the culture of an organization, a set of “norms” that the leaders have set out.
These norms should be contagious.
If Jimmy goes to school and tells his friends what a horrible dinner the family has, his friends won’t come over. But if he tells them what an amazing time he has, they’ll want to come.
This is the same as an organization, employees share their stories. You want their stories to be contagious and positive.