You've heard the saying, "the customer is always right". You know the importance of customer service. Putting our customers on a pedestal is important. After all, "Customers are the fuel to your business".
Only 27% of managers incorporate coaching into their talent development cycle. This is a surprise, because YOU spend a significant amount of time with your staff. You help them through challenges, enable them to improve their skills and challenge them to develop. Although time is
It’s Monday, and the week is off to a hectic start. There are new projects going on, and it seems like every group needs help and they look to you to provide it. Most of the time it had been exhilarating.