If making a mistake builds character, owning that mistake shows that character. We all make mistakes, what you do after the mistake is what your team sees, it’s what the world sees. In this post you’ll hear a story of a leader making a
A champ, a fighter, and hero are all words that could describe Muhammad Ali. At Converticulture, we use words like leader, innovator, and philanthropist. In this post, you’ll find out how Muhammad Ali found his passion through an act of leadership as well read about
You’re a leader. You know the job. You’re in charge and the one people go to. It doesn’t mean you can’t be wrong. You’re human. I’m a big believer that admitting your mistakes makes you human, it even makes you more, even trustable!
Are You Making These 10 Key Management Mistakes?
Bad management is all it takes to drive a good company into the ground, regardless of how the economy is doing. You’ll lose your top talent, customers and demoralize the remaining staff.
Customer Service often has a bad rap. There are always employees that are tired of customer service, especially if they’ve worked in retail or call centers. But truthfully, good customer service is given and received all day, every day.